DISCREET SHIPPING
We have teamed up with Navidium Shipping Protection to protect your purchase from being lost, stolen or damaged. This service is ON by default. If you turn it OFF then you assume all the risk of your order being stolen, lost or damaged.
All claims will have to go through Navidium Shipping Protection, if selected, or your shipping carrier if Navidium Shipping Protection is not selected. No exceptions.
ALWAYS FREE, DISCREET STANDARD SHIPPING! NO MINIMUMS!
ALL ORDERS SHIP DISCREET! NO MENTION OF KRATOM.
When Will My Order Ship?
ALL orders ship the same day you order and pay for it. Cutoff times are:
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3:30pm Arizona time Mon - Fri
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12pm Arizona time on Saturday
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We fulfill orders on Sundays, but no shipping carriers pick up on Sundays. If ordered AFTER 12pm on Saturday, then next available pickup is Monday.
Instances of delayed shipping and delivery are rare but do happen.
Estimated Shipping timeframes are for the contiguous U.S only and do not apply to shipments to Hawaii and Alaska. Orders to these locations can typically take 1-2 days longer, depending on your exact location.
When shipping to a PO BOX, we are limited to using USPS as the shipping carrier. If you select 2-day shipping at checkout and your shipping address is to a PO BOX, these shipments can take 1-2 days longer, depending on your location.
USPS – Priority Mail
Delivery within 1 to 3 business days, including Saturday, from the time of shipment as stated on USPS.com. Delays do happen. No USPS shipments or deliveries are made on federal holidays.
We do not guarantee delivery dates. No refunds are given for delayed deliveries.
FedEx - All Services
No FedEx shipments or deliveries are made on Sunday or federal holidays. Depending on your location, FedEx may deliver on Saturdays. Deliveries for all orders placed on Saturday, before 12 PM Arizona time, would be on Monday or after depending on the service you chose.
We do not guarantee delivery dates. No refunds are given for delayed deliveries.
UPS – All Services
No UPS shipments or deliveries are made on Saturday, Sunday, or federal holidays. Deliveries for all orders placed on Friday, before 2 PM Arizona time, would be on Monday or after depending on the service you chose.
We do not guarantee delivery dates. We will only refund if UPS will honor a refund.